ID
Ingrid D

1 reviews | Active since Jul 2011

25 Jul 2025, 18:42

April unpaid in hospital account

Patient admitted to a clinic and the Physician consulted with the patient on 23 April 2025 ij the clinic. NUMEROUS phone calls to obtain payment but no joy to get ONE IN HOSPITAL CONSULTATION paid. Then I get an email indicating "your query has been resolved" NO!! It has not!! Call references DMR reference ***, PLM***6 and 030625QZ4VH3

0
Replies (2)
Polmed
Polmed's reply28 Jul 2025, 08:22
Official
 Hello Ingrid Dyers 
 
Thank you for submitting a comment to us through Hello Peter.
 
 This is to confirm that we have received your comment and that we are currently investigating this matter.
 
 Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards 

POLMED Team 
Polmed
Polmed's reply01 Aug 2025, 08:09
Official
Hello Ingrid Dyers,
 
Thank you for submitting a comment to us through Hello Peter. 
 
As per the interaction with our representative, we hereby confirm that this matter has now been resolved.
 
POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. 
 
We apologise for any inconvenience caused to you. 
 
Regards 
 
POLMED Team