dS
donald S
1 reviews | Active since Mar 2013
29 Mar 2026, 07:12
ANGRY 😠😡
Polmed. As a member for over 20 plus years. What is causing your decline. Why is the admistrator of this medical causing so my disappointment amongst your members There is so much i want to say, but I will refrain from being RUDE. On 28th March 2026 you rejected submission for Transact patches and Panamor Gel, as an exclusion. ***. Is it because I am on Aquarium or what. Soooo angry right now. I require an explanation as to why this counts as an exclusion. SOON you will get the same exposure as GEMS is getting, promise.
Helpful (0)
Replies (3)0
Replies (3)
Polmed's replyOfficial
30 Mar 2026, 07:36 Hello Donald Scheepers, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's reply30 Mar 2026, 07:36
Official
Hello Donald Scheepers, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's replyOfficial
30 Mar 2026, 16:46 Hello Donald Scheepers, Thank you for submitting a comment to us through Hello Peter. Kindly note we are unable to reach you on the contact details provided on Hello Peter. In order for us to resolve your query, please contact the POLMED contact center on ***, and quote the reference number 300326QHBVG4. Alternatively, email us your contact details on polmedescalations@medscheme.co.za. We apologise for any inconvenience caused to you.
Regards
POLMED Team
Regards
POLMED Team
Polmed's reply30 Mar 2026, 16:46
Official
Hello Donald Scheepers, Thank you for submitting a comment to us through Hello Peter. Kindly note we are unable to reach you on the contact details provided on Hello Peter. In order for us to resolve your query, please contact the POLMED contact center on ***, and quote the reference number 300326QHBVG4. Alternatively, email us your contact details on polmedescalations@medscheme.co.za. We apologise for any inconvenience caused to you.
Regards
POLMED Team
Regards
POLMED Team
Polmed's replyOfficial
31 Mar 2026, 13:16Hello Donald Scheepers, Thank you for submitting a comment to us through Hello Peter. As per the interaction vis email with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
Polmed's reply31 Mar 2026, 13:16
Official
Hello Donald Scheepers, Thank you for submitting a comment to us through Hello Peter. As per the interaction vis email with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team