Not impressed

<p>Hello l bought a Polar M400 on the 19th of February 2017 used the product till May the 3rd the H7 heart monitor stopped working so l took it back as l was advised by Total Sport salesman. H7 was sent back to Polar South Africa and according to the papers and staff at Total sport Richard Bay the battery was replaced.the product worked well for a month and it stooped working .l took it back to Total sport Richard Bay where l bought it they sent it back to Polar South Africa and within a week it was back l used the product for 2weeks and The H7 was giving me problems of reading funny heart rates l wrote an email to Polar South Africa and they gave me tips that l already knew but l did as they said l should do but no improvement so l emailed them again ALL my emails were answered By Tanya.the product finally stopped working l told Tanya on email that am not happy and l want a refund she said l should go to the shop at the shop they said to me they need authorisation from Polar South Africa for them to refund me.l emailed Tanya and she said no Authorisation is needed. so am sick and tired now. the product according to Tanya is working and she claims on the phone l don't know how to use it.so the Manager of Total sport Richard Bay asked me to bing the M400 and H7 and send it back.l don't want their M400 and H7 heart monitor it gave me problems with my gym targets with my discovery vitality and record purposes please help me to resolve this issues like can forward the email list exchanged with Tanya. Her phone is ********** 028</p> <p>She even offered to give me her own H7 whilst she is checking the product which leads found funny .</p>