Couch already paid for - sold again

I bought a Denim couch on the special on Tuesday 29 September and paid in full. I further arranged to fetch it later in the week, but not later than the weekend. I travelled all the way from Stellenbosch to buy this.<br> <br> Arranged and paid for someone to go and fetch the couch today. On arrival he was told the couch was oversold by the saleslady. This after I called the shop earlier, to confirm I am sending someone to come fetch it. <br> <br> This is not the type of service one would expect from a company this size, but I suppose the bigger they get, the worse customer service gets.<br> <br> Someone from the store called me a few minutes ago to firstly \confirm that I did indicate that I would fetch it later"when I bought it. He also indicated that they have no idea when they would get the couch again. What he wanted to offer me instead was not going to suit my needs at all.<br> <br> """