No feedback regarding vehicle
On the 12.10.2015 i called in to put a claim,gave Dineo all the details that was required called back on the 13th to find out if the vehicle was picked up she sed she will gt bk to me. She then sent me a email called bk at 4pm she still didnt have any feedback regarding if the vehicle was fetch frm the towline yard.This is a very stressful time for us as we are not frm durban and was in holiday when the accident happen,and my husband been in hospital is putting imense pressure on me. All i need is feedback as to when the vehicle will be picked up so we know were we stand
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Pocketsure's replyOfficial
14 Oct 2015, 08:21Hello valancia,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
Pocketsure Brokers
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
Pocketsure Brokers
Best regards,
Pocketsure's reply14 Oct 2015, 08:21
Official
Hello valancia,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
Pocketsure Brokers
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
Pocketsure Brokers
Best regards,