WB
Willem B
1 reviews | Active since Aug 2026
19 Aug 2026, 14:44
Withdraele
Can't get my Credit Card Verified and can't withdraw money out of my account
Helpful (0)
Replies (3)0
Replies (3)WB
Willem B's updateReviewer Update
20 Aug 2026, 18:46I can't get to withdraw money from my Pocket Optiom account.There is nobody that help on this matter.
WB
Willem B's update20 Aug 2026, 18:46
Reviewer Update
I can't get to withdraw money from my Pocket Optiom account.There is nobody that help on this matter.
pocketoption.com's replyOfficial
28 Aug 2026, 14:39Dear Willem,
Thank you for your feedback, and we are sorry to hear that you have been experiencing difficulties with your card verification and withdrawal.
We would like to clarify that payment card verification is required to enable withdrawals from your trading account. This process is carried out in accordance with our Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and our Public Offer Agreement, and it applies to all users.
Our support team has already been in touch with you regarding this matter since May, 2026. We kindly ask that you log in to your Pocket Option account, navigate to the Help section, then open the Support Service section and click "View your existing support requests." There you will find support requests #*** and #***, which contain detailed instructions for completing your card verification.
Please do not hesitate to follow up on those requests and upload the required documentation so that we can complete your card verification and enable the withdrawals as soon as possible. We look forward to resolving this issue for you promptly with your cooperation!
If you have any further questions, our support team is available 24/7 and ready to assist you via support requests on our platform or at ***.
Kind regards,
Pocket Option Team
Thank you for your feedback, and we are sorry to hear that you have been experiencing difficulties with your card verification and withdrawal.
We would like to clarify that payment card verification is required to enable withdrawals from your trading account. This process is carried out in accordance with our Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and our Public Offer Agreement, and it applies to all users.
Our support team has already been in touch with you regarding this matter since May, 2026. We kindly ask that you log in to your Pocket Option account, navigate to the Help section, then open the Support Service section and click "View your existing support requests." There you will find support requests #*** and #***, which contain detailed instructions for completing your card verification.
Please do not hesitate to follow up on those requests and upload the required documentation so that we can complete your card verification and enable the withdrawals as soon as possible. We look forward to resolving this issue for you promptly with your cooperation!
If you have any further questions, our support team is available 24/7 and ready to assist you via support requests on our platform or at ***.
Kind regards,
Pocket Option Team
Best regards,
pocketoption.com's reply28 Aug 2026, 14:39
Official
Dear Willem,
Thank you for your feedback, and we are sorry to hear that you have been experiencing difficulties with your card verification and withdrawal.
We would like to clarify that payment card verification is required to enable withdrawals from your trading account. This process is carried out in accordance with our Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and our Public Offer Agreement, and it applies to all users.
Our support team has already been in touch with you regarding this matter since May, 2026. We kindly ask that you log in to your Pocket Option account, navigate to the Help section, then open the Support Service section and click "View your existing support requests." There you will find support requests #*** and #***, which contain detailed instructions for completing your card verification.
Please do not hesitate to follow up on those requests and upload the required documentation so that we can complete your card verification and enable the withdrawals as soon as possible. We look forward to resolving this issue for you promptly with your cooperation!
If you have any further questions, our support team is available 24/7 and ready to assist you via support requests on our platform or at ***.
Kind regards,
Pocket Option Team
Thank you for your feedback, and we are sorry to hear that you have been experiencing difficulties with your card verification and withdrawal.
We would like to clarify that payment card verification is required to enable withdrawals from your trading account. This process is carried out in accordance with our Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and our Public Offer Agreement, and it applies to all users.
Our support team has already been in touch with you regarding this matter since May, 2026. We kindly ask that you log in to your Pocket Option account, navigate to the Help section, then open the Support Service section and click "View your existing support requests." There you will find support requests #*** and #***, which contain detailed instructions for completing your card verification.
Please do not hesitate to follow up on those requests and upload the required documentation so that we can complete your card verification and enable the withdrawals as soon as possible. We look forward to resolving this issue for you promptly with your cooperation!
If you have any further questions, our support team is available 24/7 and ready to assist you via support requests on our platform or at ***.
Kind regards,
Pocket Option Team
Best regards,
pocketoption.com's replyOfficial
28 Aug 2026, 14:42Dear Willem,
Thank you for your feedback, and we are sorry to hear that you have been experiencing difficulties with your card verification and withdrawal.
We would like to clarify that payment card verification is required to enable withdrawals from your trading account. This process is carried out in accordance with our Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and our Public Offer Agreement, and it applies to all users.
Our support team has already been in touch with you regarding this matter since May, 2026. We kindly ask that you log in to your Pocket Option account, navigate to the Help section, then open the Support Service section and click "View your existing support requests." There, please open the 2 most recent support requests, which contain detailed instructions for completing your card verification.
Please do not hesitate to follow up on those requests and upload the required documentation so that we can complete your card verification and enable the withdrawals as soon as possible. We look forward to resolving this issue for you promptly with your cooperation!
If you have any further questions, our support team is available 24/7 and ready to assist you via support requests on our platform or at ***.
Kind regards,
Pocket Option Team
Thank you for your feedback, and we are sorry to hear that you have been experiencing difficulties with your card verification and withdrawal.
We would like to clarify that payment card verification is required to enable withdrawals from your trading account. This process is carried out in accordance with our Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and our Public Offer Agreement, and it applies to all users.
Our support team has already been in touch with you regarding this matter since May, 2026. We kindly ask that you log in to your Pocket Option account, navigate to the Help section, then open the Support Service section and click "View your existing support requests." There, please open the 2 most recent support requests, which contain detailed instructions for completing your card verification.
Please do not hesitate to follow up on those requests and upload the required documentation so that we can complete your card verification and enable the withdrawals as soon as possible. We look forward to resolving this issue for you promptly with your cooperation!
If you have any further questions, our support team is available 24/7 and ready to assist you via support requests on our platform or at ***.
Kind regards,
Pocket Option Team
Best regards,
pocketoption.com's reply28 Aug 2026, 14:42
Official
Dear Willem,
Thank you for your feedback, and we are sorry to hear that you have been experiencing difficulties with your card verification and withdrawal.
We would like to clarify that payment card verification is required to enable withdrawals from your trading account. This process is carried out in accordance with our Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and our Public Offer Agreement, and it applies to all users.
Our support team has already been in touch with you regarding this matter since May, 2026. We kindly ask that you log in to your Pocket Option account, navigate to the Help section, then open the Support Service section and click "View your existing support requests." There, please open the 2 most recent support requests, which contain detailed instructions for completing your card verification.
Please do not hesitate to follow up on those requests and upload the required documentation so that we can complete your card verification and enable the withdrawals as soon as possible. We look forward to resolving this issue for you promptly with your cooperation!
If you have any further questions, our support team is available 24/7 and ready to assist you via support requests on our platform or at ***.
Kind regards,
Pocket Option Team
Thank you for your feedback, and we are sorry to hear that you have been experiencing difficulties with your card verification and withdrawal.
We would like to clarify that payment card verification is required to enable withdrawals from your trading account. This process is carried out in accordance with our Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and our Public Offer Agreement, and it applies to all users.
Our support team has already been in touch with you regarding this matter since May, 2026. We kindly ask that you log in to your Pocket Option account, navigate to the Help section, then open the Support Service section and click "View your existing support requests." There, please open the 2 most recent support requests, which contain detailed instructions for completing your card verification.
Please do not hesitate to follow up on those requests and upload the required documentation so that we can complete your card verification and enable the withdrawals as soon as possible. We look forward to resolving this issue for you promptly with your cooperation!
If you have any further questions, our support team is available 24/7 and ready to assist you via support requests on our platform or at ***.
Kind regards,
Pocket Option Team
Best regards,