Support team is slow but tries honestly

 Dear Taya Jaiden S,

Thank you very much for your valuable feedback.
The comments and reviews from our traders help us further develop our services and better serve the traders' needs.

We're sorry to hear that you have issues with customer support's waiting time. Usually, if you need an immediate response, you can get in touch with our Support Chatbot. In case a question requires more attention and details, you need to create a support request, so our Support Managers can check your issue and solve it.

Please feel free to contact the customer support team, which is available 24/7 for our traders, if you need any further assistance.

Best regards,
Pocket Broker Team