Unable to update nor apply for Jobs on PNet: Error ID already registerd

Unable to update my personal details due to error “ID already registered” ticket no.43531. Support team(Thabiso Ramosedi) only came back once with a solution that didn’t work, since then no replies to my many many emails. Closing date for a job I’m looking for is on the 24th. I’m unemployed currently and can only apply for the the post on PNet, which I can’t. Can some one please please help me. ***