IM
Imtiaz M
1 reviews | Active since Jun 2015
26 Jul 2024, 14:14
Poor service no response!!!
I am receiving error messages for the past few days on my profile and sent I few mails to the support department with no response. They don't care or bother to respond!! Very sad indeed with dont care attitude service!! Pathetic service to say the least.
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Replies (3)0
Replies (3)
Pnet's replyOfficial
26 Jul 2024, 14:28Hi Imtiaz, Thanks for sharing your frustration, and we're sorry that you have had a negative experience with us. We are aware of an issue currently which is being investigated by our Customer Support Team. We will share further information once we have feedback from the Developers. Once again, we apologise for this issue and are trying to resolve it at the highest level.
Pnet's reply26 Jul 2024, 14:28
Official
Hi Imtiaz, Thanks for sharing your frustration, and we're sorry that you have had a negative experience with us. We are aware of an issue currently which is being investigated by our Customer Support Team. We will share further information once we have feedback from the Developers. Once again, we apologise for this issue and are trying to resolve it at the highest level.
IM
Imtiaz M's updateReviewer Update
26 Jul 2024, 14:47Thank you
IM
Imtiaz M's update26 Jul 2024, 14:47
Reviewer Update
Thank you
Pnet's replyOfficial
29 Jul 2024, 09:11Hello Imtiaz. Please note that the application issue has been fixed and candidates are able to apply again. We apologise once again for the frustrations you experienced, and for the lack of response from our Support Team who were experiencing unusually high volumes as a result of the tech issue. If you come across any further problems in this regard, please let our Support Team know at ***, or call them on ***.
Unfortunately in a digital world, these sorts of things do occur, although infrequently. We would appreciate it if you would consider amending or deleting your review.
Kind regards,
The Pnet Team.
Unfortunately in a digital world, these sorts of things do occur, although infrequently. We would appreciate it if you would consider amending or deleting your review.
Kind regards,
The Pnet Team.
Pnet's reply29 Jul 2024, 09:11
Official
Hello Imtiaz. Please note that the application issue has been fixed and candidates are able to apply again. We apologise once again for the frustrations you experienced, and for the lack of response from our Support Team who were experiencing unusually high volumes as a result of the tech issue. If you come across any further problems in this regard, please let our Support Team know at ***, or call them on ***.
Unfortunately in a digital world, these sorts of things do occur, although infrequently. We would appreciate it if you would consider amending or deleting your review.
Kind regards,
The Pnet Team.
Unfortunately in a digital world, these sorts of things do occur, although infrequently. We would appreciate it if you would consider amending or deleting your review.
Kind regards,
The Pnet Team.