Pnet disgusting customer service

I will never use or recommend PNet to anyone. I found a job that was listed on Pnet only. So I signed up, but I couldn’t apply for the job unless I complete my profile by adding my ID number - which you can’t blame me, I didn’t feel comfortable to do.

I emailed their support team and merely asked if it’s 100% necessary to add my ID number (or at least explain why?), and look at this rude, unprofessional response from Themba:

“Kindly note that Pnet is not forcing anyone to register on our website. For you to complete your profile, it's a must to have you ID number on the data base, if you do not feel comfortable? you can try using alternative website for your applications.”

Absolutely rude and unprofessional, zero customer service, I merely ASKED a question as a new user. If this is how you speak to potential users I will let everyone know never to use you.

Disgusting service. Do better. And thanks Themba, after your rude response I will be using an alternative website