Horrible service.

Horrible service!!

Can't apply for any job because I forgot login details that I created many years ago when I created the profile.

Created a new profile,still can apply because the system recognise my ID from my old profile.

Can't delete or reset my old profile on my own,why??.

Contacted 'help desk' multiple times all calls went unanswered.

Sent several emails 3 months ago to '***' and '***', took them a good 2 months to reply back and ask for my ID number, which is written and attached in every email that I sent.(including the one they are replying from)

Then they 'closed the ticket' and moved on without resolving my issue.

Sent a 4th email with my ID number as requested, still not reply after a month of sending it !!.

Big successful company, preferred by most employers,but does care a bit about the millions of people who use their app/website everyday.