DB
Debra B

1 reviews | Active since Apr 2012

01 Mar 2015, 18:10

Account locked and no responce to get it unlocked

Good Day<br> <br> I wanted to update my cv on Wednesday 25 February, I requested a forgot password and once I changed my password I was unable to login to my account as advised it is looked and need to contact support. I have sent various emails daily to the support email add, I have used the contact form and I have sent an email on the pnet facebook page and five days later I am still waiting for a response and to have my account unlocked. I have never waited this long for an online based company to respond to a locked account request and dont understand why it was locked in the first place. Please assist and have my account unlocked asap.<br> <br> Thanks<br>

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Replies (1)
Pnet
Pnet's reply02 Mar 2015, 08:40
Official
Hello Debra77,

Thank you for the message. Sincere apologies that our turn around time to get back to your request has not been as quick as you would have expected from PNet. We will get a representative to make contact with you as soon as possible to unlock your profile.

Kind Regards
The PNet Team