1 reviews | Active since Jan 2018
Shocking service
On Sunday, 28th January 2018 at 11:42am I was highly shocked by the service received by PnA staff at the Greenstone branch. Couldn't find a staff member on the floor to help us. When we eventually found one, we showed her what we were looking for and when we asked her if she knew where we could find the product she said no and walked off without even trying to help. Thereafter we approached the teller (furtherest from the entrance) who answered by asking if we had looked properly for the item and didn't bother to find a staff member to help us. Wow, is this the service we can expect from PnA? Shocking!!!!
, thank you for informing us about your recent experience with the ***. We apologize if the product/service did not meet your expectations, and appreciate you taking your time to share your concerns.
Our goal is to consistently provide quality products and an outstanding level of customer service. Based on your description of EVENTS *** we did not meet this goal.
Best regards,
, thank you for informing us about your recent experience with the ***. We apologize if the product/service did not meet your expectations, and appreciate you taking your time to share your concerns.
Our goal is to consistently provide quality products and an outstanding level of customer service. Based on your description of EVENTS *** we did not meet this goal.
Best regards,
Good day,
Thank you for informing us about your recent experience with PNA Greenstone. We apologize if the service did not meet your expectations, and appreciate you taking your time to share your concerns.
Our goal is to consistently provide an outstanding level of customer service. Based on your description of events we did not meet this goal.
The matter will be escalated to the store.
Best regards,
Good day,
Thank you for informing us about your recent experience with PNA Greenstone. We apologize if the service did not meet your expectations, and appreciate you taking your time to share your concerns.
Our goal is to consistently provide an outstanding level of customer service. Based on your description of events we did not meet this goal.
The matter will be escalated to the store.
Best regards,