1 reviews | Active since Sept 2010
PNA not helpful in returns
I Bought a giant compass from PNA. Tried to return it and the store said i must go back to original purchase store. Tried that too. They wouldn't take it either. I have the purchase slip. They tried to say it was broken (they didn't know what it was). I have phoned head office. An unsympathetic speech on taking their returns seriously. Totally unhelpful and now item is unreturnable as 3 months is up. Stuck with nearly R100 purchase i don't need. Wont shop there in a hurry again.
Good day.
Thank you for your feedback.
As per our returns policy ( in line with the CPA) we allow 10 days for a full refund or exchange should the product not meet your needs or be useful for the intended purpose it was bought for. We trust that you will find the above in order and we advise customers to ensure they are happy with a product before they make payment.
Good day.
Thank you for your feedback.
As per our returns policy ( in line with the CPA) we allow 10 days for a full refund or exchange should the product not meet your needs or be useful for the intended purpose it was bought for. We trust that you will find the above in order and we advise customers to ensure they are happy with a product before they make payment.