PNA don't manage stock and don't care

For many years I have been buying Executive pads from this PNA branch. I went in this week and they had no stock. Not only did most of the staff not know what I was asking for, they looked at me as if I was crazy and had not initiative to do anything about it.<br> I asked for the branch manager who looked it up on their computer who told me they have no stock but it is a stock item. When quizzed she admitted their system does not flag up stock items out of stock so they can re-order. She eventually agreed to order some in but also had an attitude about this as I had disturbed her day and she had to come down to see me.<br> This is not the first time I have had bad service from PNA - they need to look at their staff and their systems.