Lying staff

<p>I was looking for A1 plastic pouches at PNA, the lady working there told me that they don't stock them. I then asked if she could get from the supplier. She took my cellphone number and said she would phone me. About 4 days layer she phoned and said that it is impossible to get them for me as they are sold in packets of 10. I didn't see that as a problem and asked how much it costs. She said she didn't know and would find out. Only about a week later did she get back to me and told me that it would not be possible for them to order it for me. So I asked her how much they were and who the supplier was so that I can get it from them directly. She said it was Croxley and they cost R200 and something, I then phoned Croxley to ask about the A1 plastic pouches. They then told me that they don't even sell them, meaning that the woman at PNA has been lying to me and hasn't been in contact with Croxley at all. It is a disgrace that customers are treated like this. If a customer asks for a product you don't sell, you find out from your supplier if they have it and if they do you get it for that customer. That customer would be back and buy more stuff from your store because of the good service. I definitely won't go back to PNA any time soon.</p>