Friendly service makes a difference.

I had the pleasure of shopping in PNA at Mall Of Africa. I had a list of items that I required but no idea of where to locate them in the shop. I was standing with a confused look on my pensioner face when I was approached by a friendly young assistant and was accompanied to all the products that I was looking for. Even at the pay point I was greeted by a friendly person that genuinely looked as if she enjoyed working there. What a great shopping experience.