LR
Lindsay R

1 reviews | Active since Nov 2017

12 Nov 2017, 12:32

Don't go to N1 city PNA

PNA - Colour your World . So disappointed in the terrible service at N1 City PNA. I put an order in with Lydia which was promised to be there a week later. When I went to collect the order , I was made to wait while she was "busy" with a customer (looking at photos) only to find out that it was never put through. When questioned, I was told that her superior was to blame which was clearly not true and then she physically shrugged it off like I need to get over it. This is unacceptable, it's clearly not the first time this has happened (according to the other staff). Now I am left with having to delay my business even further.

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Replies (1)
PNA Stationers
PNA Stationers's reply19 Mar 2018, 10:22
Official

Good day,

Thank you for informing us about your recent experience with PNA N1 City. We apologize if the service did not meet your expectations, and appreciate you taking your time to share your concerns.

The matter will be escalated to the management of the particular store.