doesn't care about customer service

Today i went to Pna to buy a gift for my best friend who started a new job today. I really wanted to make her day special. I approach a staff member with the name of Mantoa to assist me in looking for a pen and pencil parker set. When we found a set i asked for the price which was about R364.00 . I took it from her and put it in front of the cashier and ran off to get a nice gift card as well. When I returned I was told the product was for one item priced in the gift set not two. I asked them as they could not assist me to contact their regional manager because I was told the price was for the set. The store manager called me to speak to their regional where I was told he have to investigate first because he was busy with interviews the whole day and he's mark up on the Parker sets was not a lot. ...<br> What concerns me is does he really know what he has put me through as a customer??? Does he know about the Cpa law ??? No...i had to go somewhere else for my gift. He wasted my time and my money. Mr Harry Lighthelm i don-t give a **** who you are but...what i know is you have NO customer service at all. That is why South Africa is in such a state because of ppl like