pM
precious M

1 reviews | Active since Oct 2014

09 Jan 2019, 21:28

BAD SERVICE AT PNA DAIFERN

GOT TERREBLE SERVICE NOT FOR THE FIRST TIME WITH THE SAME LADY (NTOBI) AT DAIFERN SQURE SHE HAS A DISCUSTING ATTAUDE I HAVE BEEN DOING MY STASTIONER AT PNA DAIFERN EVER SINCE THEY OPEN THE STAFF IS GREAT BUT THIS ONE SHE IS ALWAYS STANDING ON THE DOOR WITH HER HANDS FOLDED AND SHE IS UNAPPROCHABEL THE WORSE PART SHE IS THE SUPERVISIOR. ASKED HER TO SHOW ME THE BUTTERFLY COVER SHE STATED SCREAMING THAT I HAVE ATTETUED EVERTIME I COME TO THE STORE IMAGEN WHILE SHE WAS WALKING TO THE AILE SHE WAS SHOTING AND SHE TURNEROUND AND SAID WE DONT HAVE THEM IS OUT OF STOCK ASKED HER WHEN WILL THERE BE ON STOCK, SHE SAID I DONT NO WHEN THE WILL DELEVER ASKED HER TO GET SOMEONE WHO CAN ASSISTEM ME SHE TURND AND POINTED THE GUY AND SAID THE IS THE MANEGER AND WALK WAY . EXPLAINED TO THE GUY EVERTHING AND SAID HE WILL SORT IT OUT AND I MUST COME THE NEXT DAY AND CHECK THE COVER. I DONT KNOW HOW THE HELL SHE ENDED UP BING SUPERVISIOR. I WANT THIS TO BE TAKEN IN ACTION MOST OF THE STAFF KNOWS ME I HAVE NEVER HAVE A BROBLEM WITH NONE OF THEM.

THERE IS A PERSON OUT THE WHO NEEDS THAT JOB AND CAN DO BETTER .

0
Replies (1)
PNA Stationers
PNA Stationers's reply10 Jan 2019, 07:06
Official
Dear Customer,

Thank you for taking the time to inform and sharing your concerns with us. Our goal is to always offer superb customer service, and based on the events at the store, we did not meet this goal.

The franchisee of the store will be informed immediately to address and take action urgently. Thank you again, we do appreciate your valued feedback. We hope to see you soon!