PMC Electronics
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
PMC Electronics
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBVdP
Breggie Van der Poll
1 reviews | Active since Mar 2017
26 Jun 2026, 19:36
DAMAGED DISHWASHER AFTER REPAIR
I phoned to request my dishwasher to be repaired. The door got stuck when you opened it and closed it. They said they don’t repair dishwashers at home but didn’t offer the option of picking it up at my house either. I organized a third party to take it to them on 11 May 2026 as my car is not suitable. They requested a R200 quotation fee which I paid immediately and send the PoP. On 14 May they let me know I had to pay the quotation fee. I responded immediately that I already paid it. Got a call that it can be picked up on 15 May. The third party assisted me to pick it up again. When they brought it into my house I saw the front bottom panel is damaged and not properly fitted. I took photos and send it to them immediately. They said I can bring it back and I said I will ask the third party to assist again. Unfortunately he could only assist me again on 19 June. We both went to PMC where we were told it is a month later, they can’t assist. I said I wanted to speak to the manager, Mr Scheepers, and were told to wait as he has something else to do. A half an hour later he came to us clearly very frustrated. Instead of being polite he was immediately aggressive and said we must show him. He said his staff will never damage it like this and he is not going to assist. If only they offered to put the panel back as it should have been or offered to repair it and then I pay half the cost it would’ve been a better outcome. I can’t see why the third party would ask someone to sit in the back of the bakkie and damage the panel with a *****driver and dislodge the panel on one side It was really a very unpleasant encounter. If they offered to pick the machine up from my place from the start there was no reason for them to now blame the third party.
Helpful (0)
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Breggie Van der Poll
1 reviews | Active since Mar 2017
26 Jun 2026, 19:36
DAMAGED DISHWASHER AFTER REPAIR
I phoned to request my dishwasher to be repaired. The door got stuck when you opened it and closed it. They said they don’t repair dishwashers at home but didn’t offer the option of picking it up at my house either. I organized a third party to take it to them on 11 May 2026 as my car is not suitable. They requested a R200 quotation fee which I paid immediately and send the PoP. On 14 May they let me know I had to pay the quotation fee. I responded immediately that I already paid it. Got a call that it can be picked up on 15 May. The third party assisted me to pick it up again. When they brought it into my house I saw the front bottom panel is damaged and not properly fitted. I took photos and send it to them immediately. They said I can bring it back and I said I will ask the third party to assist again. Unfortunately he could only assist me again on 19 June. We both went to PMC where we were told it is a month later, they can’t assist. I said I wanted to speak to the manager, Mr Scheepers, and were told to wait as he has something else to do. A half an hour later he came to us clearly very frustrated. Instead of being polite he was immediately aggressive and said we must show him. He said his staff will never damage it like this and he is not going to assist. If only they offered to put the panel back as it should have been or offered to repair it and then I pay half the cost it would’ve been a better outcome. I can’t see why the third party would ask someone to sit in the back of the bakkie and damage the panel with a *****driver and dislodge the panel on one side It was really a very unpleasant encounter. If they offered to pick the machine up from my place from the start there was no reason for them to now blame the third party.
0
Replies (0)CB
CHRIS B
1 reviews | Active since May 2026
7 May 2026, 16:44
Bad service
Overall, bad service from them. I had to pay a fee before they picked up my Samsung dishwasher. It then took them 3 business days to come out to collect my machine. They then had it for 5 business days before returning it to me. They obviously did not test the machine, because the very first time I used it, the same error message came up. I let them know immediately. It's been another day now, and they can't even confirm when they will collect it again. Their attitude also stinks. It's like they don't care. You have to wait until they can get to you, even though you already paid for a repair that didn't happen. I have no faith in them. Don't use them.
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CHRIS B
1 reviews | Active since May 2026
7 May 2026, 16:44
Bad service
Overall, bad service from them. I had to pay a fee before they picked up my Samsung dishwasher. It then took them 3 business days to come out to collect my machine. They then had it for 5 business days before returning it to me. They obviously did not test the machine, because the very first time I used it, the same error message came up. I let them know immediately. It's been another day now, and they can't even confirm when they will collect it again. Their attitude also stinks. It's like they don't care. You have to wait until they can get to you, even though you already paid for a repair that didn't happen. I have no faith in them. Don't use them.
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Replies (0)MP
Marcelle P
1 reviews | Active since Mar 2026
24 Mar 2026, 19:09
Seriously bad service, do NOT use them!!!!!
Seriously bad service, PMC electronics give a 3 month guarantee, which is non existent. They had to fix a washing machine, I paid them, it does not work, they refuse to fix it.!!!!!
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Marcelle P
1 reviews | Active since Mar 2026
24 Mar 2026, 19:09
Seriously bad service, do NOT use them!!!!!
Seriously bad service, PMC electronics give a 3 month guarantee, which is non existent. They had to fix a washing machine, I paid them, it does not work, they refuse to fix it.!!!!!
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Replies (0)AT
Alan T
1 reviews | Active since Mar 2009
12 Nov 2025, 10:39
Indifferent PMC Electronics
They sold me a part that failed immediayely after fitting. They blame the dishwasher. It is clearly a simple manufacturing problem of the part. Not interested to assist. After accusing PMC Electronics of poor srvice and uninterested to assist, they want me to bring the part in and they will send it back to Samsung. Do not support them!
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Alan T
1 reviews | Active since Mar 2009
12 Nov 2025, 10:39
Indifferent PMC Electronics
They sold me a part that failed immediayely after fitting. They blame the dishwasher. It is clearly a simple manufacturing problem of the part. Not interested to assist. After accusing PMC Electronics of poor srvice and uninterested to assist, they want me to bring the part in and they will send it back to Samsung. Do not support them!
0
Replies (0)