1 reviews | Active since Jun 2025
Frustrated and disappointed.
It is with extreme sadness that I feel like I have to write this review. My experience with the Plus Group Properties has turned out not to be so pleasant. I rented a house from them, I now struggle to get my deposit back as I was told I would be receiving it after I went out of my way to assure that there would move tenants in after me as I was unable to continue my stay due to financial reasons. Although the exit inspection was successfull, I am now told there is alot of damage. I offered to get the "damage" fixed on the new tenants terms and now that I am asking and requesting for my deposit, I am being ignored and given excuses. The worst part is they know my situation, I have told them about my financial strain, yet they still decide to do this. Extremely frustrating and disappointed.
Hi Welizia
We are sorry to hear that you are disappointed with your experience and understand your frustration regarding the return of your deposit.
Please be assured that PlusGroup Properties takes these matters seriously. We will look into the circumstances surrounding your deposit, including the exit inspection and the concerns raised regarding the alleged damages.
I will personally follow up on this matter on Monday to establish the current position and ensure that you receive feedback regarding the way forward.
Kind regards,
Michelle
PlusGroup Properties
Hi Welizia
We are sorry to hear that you are disappointed with your experience and understand your frustration regarding the return of your deposit.
Please be assured that PlusGroup Properties takes these matters seriously. We will look into the circumstances surrounding your deposit, including the exit inspection and the concerns raised regarding the alleged damages.
I will personally follow up on this matter on Monday to establish the current position and ensure that you receive feedback regarding the way forward.
Kind regards,
Michelle
PlusGroup Properties
