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anjsmit A

1 reviews | Active since May 2016

04 Jan 2021, 11:50

Great service even over the holiday period

These guys are fantastic! I've dealt with them a number of time, and each occasion is at least as professional as the next.

On my most recent encounter with them, a sink faucet that I bought from them in Mar 2019 had an issue. The spout kept popping up and out of the base. I went to numerous hardware stores and couldn't find the part. Not knowing what else to do, I contacted plumbitonline via the original email.

I sent them a request on Sunday 3 Jan 2021 to ask for advice on where I could find the part. Within minutes, George responded to say they would log a call with the supplier.

I'm now sitting here before 12pm on Monday 4 Jan 2021 and my faucet is fixed.

Fantastic service!!!!

Thanx George!!!

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