Terrible Service Delivery

Extremely poor service from ABSA Home Insurance and Plumber Boys Vryheid, registered a claim on Thursday for a Burst Geyser, Was assured that FOGI will send someone out to access and repair, plumber boys where appointed. Still waiting for Plumber-Boys to come out and complete the repair. When we spoke to them they are apparently busy at another site in Newcastle. Absolutely terrible service. Poor comunication. Over promise and NO delivery