1 reviews | Active since May 2016
Terrible disgusting management in Cape Town
<p>How can a company in the service industry have such disgusting management! Your Branch manager Fareed leaves a lot to be desired, he has such an attitude is so rude and unfriendly to customers absolutely no customer service! Not to mention the way he speaks to staff and about staff, I have heard him curse on numerous occasions and even call staff stupid, what kind of management is that? He cannot problem solve, cannot provide any answers and quite frankly it doesn't seem like he can even manage PBC, does he not realize that customers are the heart of a business? We contribute to the profits. Also the attitude that we as customers receive is appaling, he lacks vital customer service s****s as well as speaking s****s and myself nor my family will purchase anything from Plaza board centre again, and I will ensure that everyone I know business owners/cabinet makers and carpenters are made aware of what I have experienced, people have been discussing PBC and the terrible management since he has taken over, but we would rather pay a higher price for better service at a other board company. Do yourselves a favour Please send him on a management course so that he can learn to be a manager or send him back to whichever place you got him before you loose more customers and money. From a really disappointed and disgusted ex customer.</p>
