Useless company

You know this is something I expected, They don't even respect their clients, They will never reply they will never call you back, they are treating their clients like extremely bad. This is my 3rd query I have logged with them. Online, email, it does not happen at all that they care AT ALL. I have lost a lot of money and they just don't care as long as money goes to there shareholders bank accounts they don't care. I will not be wasting my time with them any longer ***