Worst response time ever. Its been 5 months with not success.

<p>I have to deal with this company in South Africa when trying to get a issue resolved with Playstation of not being able to purchase games online. You would think that a company as big as Sony Playstation would have support in South Africa that deals professionally like all other companies that have exsited for over 20 years. I reported my issue over 5 months ago and for the first 2 weeks i had to follow up every 3rd day to get a response. Then the issue got handed to someone diffrent at Partserv. The replies then came back once every 2 weeks until they just stopped letting me know anything about why I cannot purchase games online. The matter was escilated twice by Playstation on Facebook that could themselves not get hold of the company that is suppost to be the image of customer service for Sony in South Africa. I dont really know what i can do to still get through to the company. Giving up hope on good service from Sony Playstation </p>