1 reviews | Active since Oct 2016
********* practise
<p>A few weeks ago I noticed unfami**** transactions reflecting on my bank statement from PlaystationNet. I immediately contacted PlaystationNetwork to get to the bottom of it. At this stage I realised that my 11 year old son purchased a huge list of downloadable content from Call of Duty without my consent. I explained my situation telephonically to PlaystationNetwork and they sent me a form, which I completed and sent back. After a bit of to and fro PlaystationNetwork they determined that the transactions were not refundable. I promply rep**** stating the following points:</p> <p>- the frequency, number and total value of transactions were irratic and not charactersitic of my purchase history over the many years I have been a loyal customer</p> <p>- I requested the refund within 14 days of the charge</p> <p>- I did not authorize the downloads and therefore do not want the content. I have instructed them to remove the content.</p> <p>I have written to Playstation on numerous occassions and I keep receiving the same robot answer. I find this practise to be extreemly ********* / boderline ********.</p> <p> </p> <p>I will sell all my playstation equipment and vow to never ever do business with playstaton again if this is not resolved.</p> <p> </p>
