NO happy with service from Playstation PLUS network.

Purchased the playstation plus membership in August 2020 and paid R750 for the year. The phone and email address used was damaged and the number belonged to my boyfriend so we could not get the credentials to change the account to my details. I am not unable to access my account and there is no way to contact or gain assistance from them. Numbers do not exist or is always not available. I have sent countless emails but no responses. Yet they are always sending me marketing info Either they need to refund me the balance of the money for the the past three months and the rest of the months that I paid for but cant use. OR help me get the account activated again.