No assistance and bad attitudes.

<p>I have logged a ticket on the 18th of August using the support link on my ps4 console.</p> <p>After that i received a reply on the 22nd of August, i rep**** that evening and got a reply on the 25th of August.</p> <p>This is firstly a problem as it takes forever to get a reply and even longeer for the issue to be resolved.</p> <p>The issue is that my console was banned from the PlayStation Network without any warning or notice. </p> <p>I have been patient up to now and waited for the issue to follow the process and PlayStation to sort out the issue, but it is taking too long now and i do not even know if they are still working on my issue as i haven't heard anything since the 25th.</p> <p>I phoned in earlier and spoke to Jacketta Richards, and as i explained the issue to her she had a bad attitude towards me and as i take this up to her it just got worse so i asked to speak to a manager and then she simply cut the call.</p> <p>This is not the first time that i have come across this issue as yesterday when i phoned and simply asked to speak to a manager, the lady(not sure who this was) took my details and said they would call me back, i am still waiting and once again no feedback.</p> <p>This has always been an awesome service as i have had my account for around 5years now and no issues until now.</p> <p> </p> <p>I think you can do better than this level of service PlayStation.</p>