BB
BonJovi B
1 reviews | Active since May 2011
15 Dec 2015, 21:14
What a ripp off
For the last month your online booking system is a joke. I struggle for hours to book a round of golf. Even though your online booking system shows a golf course as being online every time i try and make a booking it gets rejected. Your *********** programmers who are probably fresh out of high school now even managed to ***** free rounds from paying members. I just tried to book a round of golf and received an email saying that my round has been cancelled yet your system did not credit me back my round. <br> <br> Please contact me ASAP so i can cancel my membership as you are a bunch of clowns
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playmoregolf's replyOfficial
16 Dec 2015, 08:16Hello BonJovi71,
I have asked our call centre to make contact with you to correct this situation immediately.
Upgrades where made by our service provider that has caused certain elements of our system to crash. We are working 24/7 to correct these issues. Our call centre has been under huge pressure to get to each individual case.
We apologise for your obvious frustration. We will be calling you shortly to correct and deal with your concerns.
playmoregolf with Momentum management
I have asked our call centre to make contact with you to correct this situation immediately.
Upgrades where made by our service provider that has caused certain elements of our system to crash. We are working 24/7 to correct these issues. Our call centre has been under huge pressure to get to each individual case.
We apologise for your obvious frustration. We will be calling you shortly to correct and deal with your concerns.
playmoregolf with Momentum management
playmoregolf's reply16 Dec 2015, 08:16
Official
Hello BonJovi71,
I have asked our call centre to make contact with you to correct this situation immediately.
Upgrades where made by our service provider that has caused certain elements of our system to crash. We are working 24/7 to correct these issues. Our call centre has been under huge pressure to get to each individual case.
We apologise for your obvious frustration. We will be calling you shortly to correct and deal with your concerns.
playmoregolf with Momentum management
I have asked our call centre to make contact with you to correct this situation immediately.
Upgrades where made by our service provider that has caused certain elements of our system to crash. We are working 24/7 to correct these issues. Our call centre has been under huge pressure to get to each individual case.
We apologise for your obvious frustration. We will be calling you shortly to correct and deal with your concerns.
playmoregolf with Momentum management