NV
Nicholas V

1 reviews | Active since Jul 2016

21 Jul 2016, 07:42

Website Not Working Again

<p>This is not the first time that this has happened. I try and book golf and the website doesn't work, I phone the call centre and after having to convonce the operator that I am not a complete idiot and that there is indeed a problem with the site they then cannot help me and promise to phone me back which never happens. This problem always accurs when trying to book for the competition days. This is highly frustrating and not what we pay a premium for. Please fix the issue and hire competent call centre agents who can actually do something to help.</p>

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Replies (2)
playmoregolf
playmoregolf's reply21 Jul 2016, 14:28
Official

Hi Nicholas

We are sorry to hear about your experience. One of our Senior Managers will call you shortly to resolve your issue.

playmoregolf with Momentum team

playmoregolf
playmoregolf's reply21 Jul 2016, 15:22
Official

Hi Nicholas

Thank you for taking my call. From our discussion the issue has now been resolved and you where able to book your round of golf. I appreciate the feedback provided and your continued patronage with playmoregolf.

playmoregolf with Momentum team