1 reviews | Active since Mar 2010
Terrible Customer Service
I have had enough of the terrible service from Playmorgolf.<br> <br> Again they cancel a game after payment has gone through.<br> Again their call centre is not available.<br> Again you get placed on hold for 20min to get cut off.<br> <br> Below was recent complaint and basically my prior complaint without the issue of not receiving bonus points on purchases through the proshop.<br> <br> Why does my payment go through and then the next morning you cancel my golf game??????<br> I call to then be placed on hold for 20min to then be cut off???<br> <br> When I am I going to get my payment returned????<br> <br> I have not received my bonus points since your momentum inception/takeover whatever although complaining numerous times.<br> <br> I am waiting for a cancellation form immediately due to your terrible service, customer service and overall **** attitudes to your clients.<br> Nobody ever gets back to you, nobody bothers to return calls.
Thank you for bringing this to our attention.
Contact was made with you today and every effort is being made to resolve your issues. Your recent move to another province has not helped your specific case nor that our call centre is closed on Sunday's when you called.
The money you referred to was never taken and was immediately refunded electronically when your booking was cancelled.
Your membership is very important to us.
Our call centre is still dealing with your other specific membership complaint and we only hope that we can resolve all your queries to your satisfaction.
Yours in Golf.
The Playmoregolf Team
Thank you for bringing this to our attention.
Contact was made with you today and every effort is being made to resolve your issues. Your recent move to another province has not helped your specific case nor that our call centre is closed on Sunday's when you called.
The money you referred to was never taken and was immediately refunded electronically when your booking was cancelled.
Your membership is very important to us.
Our call centre is still dealing with your other specific membership complaint and we only hope that we can resolve all your queries to your satisfaction.
Yours in Golf.
The Playmoregolf Team