1 reviews | Active since May 2014
Still no membership card
Since joining pmg I have yet to receive a membership card that I can swipe at the pro shop for the birdie points. Every time I need to fax slip through to get the birdie points. I contacted pmg last year and they told me they were in the process of issuing new cards and will do so soon as there is a logo change or something that is happening. I tried again early this year and was told that my card will be send to Lynnwood pro shop for collection. <br> <br> I was at Lynnwood today and still no card. For close to a year I have been trying to get a card and has lost out on a lot of birdie points because of this. <br> <br> I need to resolve this as the call centre is not the answer. They keep on telling me that they will get someone to contact me.<br> The promotional guys at the pro shop has also taken my details and promised someone will contact me.<br> Still nothing!!!<br>
Hi Wesley
I will start by saying I am extremely sorry about the unecessary delay you have experienced in receiving a membership card from playmoregolf with Momentum.
This is a process that under normal circumstances would take 10 working days.
I will have your card printed immediately and personally ensure that I hand it to the membership manager at the Momentum Golf Village in Centurion.
When collecting your card you can also enjoy a day the Village on us.
Please also forward me the invoices for purchases you made at the pro shop since being a member and we will go through them to ascertain where we can give you your birdie points.
You are also able to provide your membership number at the point of sale in the event that you dont have your card.
Again my humblest and sincerest apologies in this ordeal.
Kind regards
Vaughan Heidmann
Service, Sales & Retentions Manager
MoreCorp
***
Hi Wesley
I will start by saying I am extremely sorry about the unecessary delay you have experienced in receiving a membership card from playmoregolf with Momentum.
This is a process that under normal circumstances would take 10 working days.
I will have your card printed immediately and personally ensure that I hand it to the membership manager at the Momentum Golf Village in Centurion.
When collecting your card you can also enjoy a day the Village on us.
Please also forward me the invoices for purchases you made at the pro shop since being a member and we will go through them to ascertain where we can give you your birdie points.
You are also able to provide your membership number at the point of sale in the event that you dont have your card.
Again my humblest and sincerest apologies in this ordeal.
Kind regards
Vaughan Heidmann
Service, Sales & Retentions Manager
MoreCorp
***