SG
Shalin G

1 reviews | Active since Jan 2020

01 Jul 2020, 13:24

Playmore Golf - **** service

Once again pathetic service from Playmore golf. I called in about two weeks ago and requested my membership be taken off suspension because golf was allowed again during level 3, I receive an email confirmation from playmore stating that my membership was reactivated but i find out now that it has not been done. So have to call them again and get told that they didn't do what was requested even though I received an email saying it was done.

0
Replies (6)
playmoregolf
playmoregolf's reply02 Jul 2020, 17:03
Official
Dear Shalin,

Our policy is not to disappoint and therefore we can only apologize as to how you feel. In the next 24 hours a call centre agent will be in touch to sort our your specific problem.

Your playmoregolf Team
SG
Shalin G's update01 Aug 2020, 10:50
Reviewer Update
Hi once again play more golf disappoints...

I have been charged the incorrect rate so must I know call again to get it resolved ....can you guys not do something correctly the first time
playmoregolf
playmoregolf's reply03 Aug 2020, 09:30
Official
Dear Shalin,

An agent will make contact today to deal with your specific grievance.

Your playmoregolf Team
SG
Shalin G's update03 Aug 2020, 09:46
Reviewer Update
I am still waiting for you agent to contact me from the last time, your reply was that i will be contacted within 24 hours and still nothing
playmoregolf
playmoregolf's reply03 Aug 2020, 09:50
Official
Dear Shalin,

We have been in touch with the agent. They will make contact today. Your payment was less than expected as you had credit. They will call you to run thru this.

Your playmoregolf Team
SG
Shalin G's update05 Aug 2020, 09:49
Reviewer Update
It had been two days and still no contact from play more golf....you guys are pathetic with your service