RC
Riaan C
1 reviews | Active since May 2014
02 Apr 2015, 08:46
Phone lines still down/website not working
Good day<br> <br> When will your phone lines be working again???? I can't access the website as well to make an online booking? This has been the issue since Tuesday and is becoming a bit annoying.<br> <br> It's a long weekend and I want to book a round of golf but is not able to do this...<br> <br> Thank you very much
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playmoregolf's replyOfficial
02 Apr 2015, 09:16Hello RiaanC10,
Hello Riaan
Let me start by apologising for the frustration you have experienced in getting though to us.
We have unfortunately had some serious technical issues on the incoming call centre line and the issue seems to be intermitent but is under investigation.
The website seems to be stable and opperational at present, but we will certainly keep an eye on it based on your feedback.
I have instructed one of my agents to call you immediately and assist with your bookings.
Again many apologies for the inconvenience.
Kind regards
Vaughan Heidmann
Sales & Service Manager
***
Hello Riaan
Let me start by apologising for the frustration you have experienced in getting though to us.
We have unfortunately had some serious technical issues on the incoming call centre line and the issue seems to be intermitent but is under investigation.
The website seems to be stable and opperational at present, but we will certainly keep an eye on it based on your feedback.
I have instructed one of my agents to call you immediately and assist with your bookings.
Again many apologies for the inconvenience.
Kind regards
Vaughan Heidmann
Sales & Service Manager
***
playmoregolf's reply02 Apr 2015, 09:16
Official
Hello RiaanC10,
Hello Riaan
Let me start by apologising for the frustration you have experienced in getting though to us.
We have unfortunately had some serious technical issues on the incoming call centre line and the issue seems to be intermitent but is under investigation.
The website seems to be stable and opperational at present, but we will certainly keep an eye on it based on your feedback.
I have instructed one of my agents to call you immediately and assist with your bookings.
Again many apologies for the inconvenience.
Kind regards
Vaughan Heidmann
Sales & Service Manager
***
Hello Riaan
Let me start by apologising for the frustration you have experienced in getting though to us.
We have unfortunately had some serious technical issues on the incoming call centre line and the issue seems to be intermitent but is under investigation.
The website seems to be stable and opperational at present, but we will certainly keep an eye on it based on your feedback.
I have instructed one of my agents to call you immediately and assist with your bookings.
Again many apologies for the inconvenience.
Kind regards
Vaughan Heidmann
Sales & Service Manager
***