KA
Kasavan A

1 reviews | Active since May 2012

08 Dec 2015, 11:10

No response to emails and not answering the calls

Hi <br> <br> I had waited 10 mins on your call centre line without the call being answered. <br> <br> Please can you advise why we cannot make any proper bookings with the migration on your website.<br> <br> The courses that had been available the 1 day have suddenly now disappeared.<br> <br> Its clear that your go - live off your new site has failed.<br> <br> Why don't you revert to your old website such that he customers can make the bookings for the courses they want to play.<br> <br> Please can also answer the calls in your call centre.<br> <br> Kind regards<br> <br> Kasy Aboo <br> <br>

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Replies (1)
playmoregolf
playmoregolf's reply08 Dec 2015, 11:28
Official
Hello kaboo,

I'm so sorry for the inconvenience caused. We are currently working on the problem and we are hoping by the end of work today (Tuesday) all the glitches will be corrected.

This has caused an influx of calls. Our call centre is calling back all 'missed calls'.

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