NL
Nic L
1 reviews | Active since Dec 2014
16 Mar 2015, 15:42
No response to email question but you spam me
Firstly, you guys are very impatient when I had to submit my information to sign up. Then you start spamming me with emails but when I send you an email to ask a simple question, there is no response. Thereafter I requested the termination of my membership and haven't heard anything back. Let's see if the debit order on my account goes off for an extra month after my notice period, wouldn't be surprised.
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playmoregolf's replyOfficial
16 Mar 2015, 16:16Hello nicloed,
Hi Nic
Firstly let me apologise for the lack of follow up and communication you have received or rather failed to receive and even more so for the impatience of the consultant when you initially signed up.
I have looked into your profile on our system and the membership that corresponds with your ID number is in the name of Herman Loedolff and the cell number on that profile is different from the attached to this particular correspondence.
I have emailed you on the email you have put on this correspondence so that we can get to the bottom of the matter as speedily as possible and ensure that you are not debited again.
Again, please accept my apology for the lack of communication.
Kindest regards
Vaughan Heidmann
Service & Sales Manager
***
Hi Nic
Firstly let me apologise for the lack of follow up and communication you have received or rather failed to receive and even more so for the impatience of the consultant when you initially signed up.
I have looked into your profile on our system and the membership that corresponds with your ID number is in the name of Herman Loedolff and the cell number on that profile is different from the attached to this particular correspondence.
I have emailed you on the email you have put on this correspondence so that we can get to the bottom of the matter as speedily as possible and ensure that you are not debited again.
Again, please accept my apology for the lack of communication.
Kindest regards
Vaughan Heidmann
Service & Sales Manager
***
playmoregolf's reply16 Mar 2015, 16:16
Official
Hello nicloed,
Hi Nic
Firstly let me apologise for the lack of follow up and communication you have received or rather failed to receive and even more so for the impatience of the consultant when you initially signed up.
I have looked into your profile on our system and the membership that corresponds with your ID number is in the name of Herman Loedolff and the cell number on that profile is different from the attached to this particular correspondence.
I have emailed you on the email you have put on this correspondence so that we can get to the bottom of the matter as speedily as possible and ensure that you are not debited again.
Again, please accept my apology for the lack of communication.
Kindest regards
Vaughan Heidmann
Service & Sales Manager
***
Hi Nic
Firstly let me apologise for the lack of follow up and communication you have received or rather failed to receive and even more so for the impatience of the consultant when you initially signed up.
I have looked into your profile on our system and the membership that corresponds with your ID number is in the name of Herman Loedolff and the cell number on that profile is different from the attached to this particular correspondence.
I have emailed you on the email you have put on this correspondence so that we can get to the bottom of the matter as speedily as possible and ensure that you are not debited again.
Again, please accept my apology for the lack of communication.
Kindest regards
Vaughan Heidmann
Service & Sales Manager
***