RJ
Rudolph J
1 reviews | Active since Mar 2010
06 Feb 2015, 09:49
I want to quit!
I am trying to quit but nobody responds to the emails I send and the phone just rings for hours. <br> <br> This is BAD service and makes me want to warn people to rethink before joining.
Helpful (0)
Replies (1)0
Replies (1)
playmoregolf's replyOfficial
01 Apr 2015, 16:48Hello rudilof,
Hello Rudolf
I would like to start by thanking you for your feedback as it allows us to understand the blind spots and rectify the issues so that they dont occur in the future.
We did have a few issues in the call centre that I can thankfully say we have subsequently rectified.
With regard to your cancellation request I believe this has also been resolved and all is well again.
I am very sorry I have not responded sooner on this medium.
Kind regards
Vaughan Heidmann
Sales & Service Manager
***
Hello Rudolf
I would like to start by thanking you for your feedback as it allows us to understand the blind spots and rectify the issues so that they dont occur in the future.
We did have a few issues in the call centre that I can thankfully say we have subsequently rectified.
With regard to your cancellation request I believe this has also been resolved and all is well again.
I am very sorry I have not responded sooner on this medium.
Kind regards
Vaughan Heidmann
Sales & Service Manager
***
playmoregolf's reply01 Apr 2015, 16:48
Official
Hello rudilof,
Hello Rudolf
I would like to start by thanking you for your feedback as it allows us to understand the blind spots and rectify the issues so that they dont occur in the future.
We did have a few issues in the call centre that I can thankfully say we have subsequently rectified.
With regard to your cancellation request I believe this has also been resolved and all is well again.
I am very sorry I have not responded sooner on this medium.
Kind regards
Vaughan Heidmann
Sales & Service Manager
***
Hello Rudolf
I would like to start by thanking you for your feedback as it allows us to understand the blind spots and rectify the issues so that they dont occur in the future.
We did have a few issues in the call centre that I can thankfully say we have subsequently rectified.
With regard to your cancellation request I believe this has also been resolved and all is well again.
I am very sorry I have not responded sooner on this medium.
Kind regards
Vaughan Heidmann
Sales & Service Manager
***