CvdB
Carl van der Berg

1 reviews | Active since Dec 2011

21 Dec 2015, 08:46

How *********** are you guys?

In the month of September I cancelled my membership with PMG as well as memberships to the Golf Village (Giloolies) and handicapping through Obs. I completed the paperwork at the Golf Village and was told that due to a 30 day notice period my last debit would be 01 Oct. on the 01 Nov I was debited again. When enquiring I was informed that no record was on the system for my cancellation. I told them where to find it. I was then phoned by an account retentions person who refused to help with the query but tried to keep my business. I revered the debits with my bank. On the 01 Dec I was debited AGAIN and spoke to Jeanette who told me she would look into it and get back to me. Never did. I reversed the debits. On the 19 Dec I was wrongfully debited AGAIN. Can someone urgently call me?

0
Replies (1)
playmoregolf
playmoregolf's reply21 Dec 2015, 09:27
Official
Hello carlvdberg,

A consultant will call you this morning to find out what has transpired on your account and resolve it. We apologise for any inconvenience caused.

playmoregolf with Momentum Team