Dishonest

So i have had a query with Magnus who claimed that he loaded my birdie points, these were not reflect on the system. Following up with him, he told me that there is a miscommunication between the website and the system.<br> I mailed him again to follow up as he said he will talk to IT, he is no longer there. i called the playmore call centre and there are no points loaded.<br> <br> I don't like *****, i don't like having to follow up continuously. This is not service!<br> You would assume that if you pay a premium and play a \exclusive"sport you would get service. Guess not.<br> """