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BonJovi B
1 reviews | Active since May 2011
06 Mar 2020, 18:56
Bunch of brain dead *****s
I have never encountered such a bunch of brain dead individuals working at a company. You would think they would at least get the basics right but sadly they cannot. Instead of downgrading my membership they decided to cancel it.
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Replies (3)0
Replies (3)
playmoregolf's replyOfficial
07 Mar 2020, 15:06Dear Bonjovi,,
Our Call Centre will make contact with you on Monday. Clearly there has been an error linked to your membership. This can be easily corrected and will be done once we have made contact with you. Pleasing golfers and offering huge value is our focus. We apologise for any misinterpretation that might have been actioned.
Your playmoregolf Team
Our Call Centre will make contact with you on Monday. Clearly there has been an error linked to your membership. This can be easily corrected and will be done once we have made contact with you. Pleasing golfers and offering huge value is our focus. We apologise for any misinterpretation that might have been actioned.
Your playmoregolf Team
playmoregolf's reply07 Mar 2020, 15:06
Official
Dear Bonjovi,,
Our Call Centre will make contact with you on Monday. Clearly there has been an error linked to your membership. This can be easily corrected and will be done once we have made contact with you. Pleasing golfers and offering huge value is our focus. We apologise for any misinterpretation that might have been actioned.
Your playmoregolf Team
Our Call Centre will make contact with you on Monday. Clearly there has been an error linked to your membership. This can be easily corrected and will be done once we have made contact with you. Pleasing golfers and offering huge value is our focus. We apologise for any misinterpretation that might have been actioned.
Your playmoregolf Team
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BonJovi B's updateReviewer Update
07 Mar 2020, 16:07My God but you still do not get it, do you.
One of your call center agents did call me a few weeks ago regarding this. I told the agent exactly what the issue was. An hour later the agent emailed me that my membership has been restored. Yet when I tried to book a round I found that my membership has still not been activated. Now you believe me that a bunch of *****s is working at PlayMoreGolf???
One of your call center agents did call me a few weeks ago regarding this. I told the agent exactly what the issue was. An hour later the agent emailed me that my membership has been restored. Yet when I tried to book a round I found that my membership has still not been activated. Now you believe me that a bunch of *****s is working at PlayMoreGolf???
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BonJovi B's update07 Mar 2020, 16:07
Reviewer Update
My God but you still do not get it, do you.
One of your call center agents did call me a few weeks ago regarding this. I told the agent exactly what the issue was. An hour later the agent emailed me that my membership has been restored. Yet when I tried to book a round I found that my membership has still not been activated. Now you believe me that a bunch of *****s is working at PlayMoreGolf???
One of your call center agents did call me a few weeks ago regarding this. I told the agent exactly what the issue was. An hour later the agent emailed me that my membership has been restored. Yet when I tried to book a round I found that my membership has still not been activated. Now you believe me that a bunch of *****s is working at PlayMoreGolf???
playmoregolf's replyOfficial
07 Mar 2020, 17:36Dear Bonjovi,
Our Call Centre is currently closed.
As mentioned, we will assist you on Monday. Our Call Centre Manager will be in touch. I have instructed him to personally assist. Can you please let us rectify this mistake on Monday.We hear your complaint and will make sure it receives high priority.
Your playmoregolf Team,
Our Call Centre is currently closed.
As mentioned, we will assist you on Monday. Our Call Centre Manager will be in touch. I have instructed him to personally assist. Can you please let us rectify this mistake on Monday.We hear your complaint and will make sure it receives high priority.
Your playmoregolf Team,
playmoregolf's reply07 Mar 2020, 17:36
Official
Dear Bonjovi,
Our Call Centre is currently closed.
As mentioned, we will assist you on Monday. Our Call Centre Manager will be in touch. I have instructed him to personally assist. Can you please let us rectify this mistake on Monday.We hear your complaint and will make sure it receives high priority.
Your playmoregolf Team,
Our Call Centre is currently closed.
As mentioned, we will assist you on Monday. Our Call Centre Manager will be in touch. I have instructed him to personally assist. Can you please let us rectify this mistake on Monday.We hear your complaint and will make sure it receives high priority.
Your playmoregolf Team,