DG
Danie G
1 reviews | Active since Sept 2017
10 Oct 2019, 11:37
Bad Service and Slow NO Progress
1. My Account was paused which is fine because I asked them to pause it but when I reactivated my account with them to get my Network Handicap back and my profile activated they said it will take about 2 weeks which is already ridiculous to wait 2 weeks for a computer to update. So after about 4 weeks my account is still inactive and my 2nd debit order when off, so I decided to phone the club that they assigned me with a memebership. According to them they said that they haven't heard anything from Playmore Golf. This is after I phone PMG about 5 times...
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Replies (2)
playmoregolf's replyOfficial
10 Oct 2019, 16:25Dear Danie G,
Your complaint has been noted.
One of our consultants will make contact with you in the next 24 hours. We apologise for your frustrations, however your HNA issue is controlled and managed directly with them and SAGA. We will however make contact with them again to see what progress has been made.
Rgards,
Your playmoregolf Team
Your complaint has been noted.
One of our consultants will make contact with you in the next 24 hours. We apologise for your frustrations, however your HNA issue is controlled and managed directly with them and SAGA. We will however make contact with them again to see what progress has been made.
Rgards,
Your playmoregolf Team
playmoregolf's reply10 Oct 2019, 16:25
Official
Dear Danie G,
Your complaint has been noted.
One of our consultants will make contact with you in the next 24 hours. We apologise for your frustrations, however your HNA issue is controlled and managed directly with them and SAGA. We will however make contact with them again to see what progress has been made.
Rgards,
Your playmoregolf Team
Your complaint has been noted.
One of our consultants will make contact with you in the next 24 hours. We apologise for your frustrations, however your HNA issue is controlled and managed directly with them and SAGA. We will however make contact with them again to see what progress has been made.
Rgards,
Your playmoregolf Team
playmoregolf's replyOfficial
04 Dec 2019, 14:03An agent has responded and specific request has been addressed.
You playmoregolf Team
You playmoregolf Team
playmoregolf's reply04 Dec 2019, 14:03
Official
An agent has responded and specific request has been addressed.
You playmoregolf Team
You playmoregolf Team