RE
Riaan E
1 reviews | Active since Feb 2015
09 Mar 2015, 17:16
30 day Money back garuantee
I took out playmoregolf membership with Momentum on the 16th of January 2015. I was unhappy with the service and performance of their systems. I then cancelled my membership on the 13th of January 2015. They have not reimbursed me the money as they advertised and then debited a further R448-00 for March 2015. They thus owe me the joining fee with the 2 months membership fee.
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playmoregolf's replyOfficial
10 Mar 2015, 08:15Hello riaanvaneeden,
Hi Riaan
Let me start by saying I am truly sorry for the inconvenience and frustration that you have been subjected to during this ordeal.
Your original request to Willibrod was actually forwarded to the relevant department. It was some how overlooked or missed and never followed up on.
I will make sure that all the monies owing to you will be refunded as quickly as possible.
Again many humble apologies and thank you for bringing this matter to our attention, your feedback allows us to improve.
Kind Regards
Vaughan Heidmann
MoreGolf Service Manager
***
Hi Riaan
Let me start by saying I am truly sorry for the inconvenience and frustration that you have been subjected to during this ordeal.
Your original request to Willibrod was actually forwarded to the relevant department. It was some how overlooked or missed and never followed up on.
I will make sure that all the monies owing to you will be refunded as quickly as possible.
Again many humble apologies and thank you for bringing this matter to our attention, your feedback allows us to improve.
Kind Regards
Vaughan Heidmann
MoreGolf Service Manager
***
playmoregolf's reply10 Mar 2015, 08:15
Official
Hello riaanvaneeden,
Hi Riaan
Let me start by saying I am truly sorry for the inconvenience and frustration that you have been subjected to during this ordeal.
Your original request to Willibrod was actually forwarded to the relevant department. It was some how overlooked or missed and never followed up on.
I will make sure that all the monies owing to you will be refunded as quickly as possible.
Again many humble apologies and thank you for bringing this matter to our attention, your feedback allows us to improve.
Kind Regards
Vaughan Heidmann
MoreGolf Service Manager
***
Hi Riaan
Let me start by saying I am truly sorry for the inconvenience and frustration that you have been subjected to during this ordeal.
Your original request to Willibrod was actually forwarded to the relevant department. It was some how overlooked or missed and never followed up on.
I will make sure that all the monies owing to you will be refunded as quickly as possible.
Again many humble apologies and thank you for bringing this matter to our attention, your feedback allows us to improve.
Kind Regards
Vaughan Heidmann
MoreGolf Service Manager
***