12 year customer finally canceling membership, here are my reasons.

12 year old customer, finally canceling membership. The cancellation process very cumbersome... I feel they intentionally delaying it in order to pay 1x more month subscription feed.

Background: PMG offering was unique and offered allot of value when they launched. With time more and more the value was eroded. - being forced to take a cart at a course. - unable to cancel a round within 24 hours, even if it was adverse weather or you are ill. PMG would force you to contact club and ask for voucher... some clubs refuse if you are not there in person. - Being forced to use free rounds in the same month.. yet they upsell 4 rounds and then you unable to use 4 rounds in a month. - Members not in Gauteng would typically only have 3x courses available to pick from weekends. Guess what most of us play golf weekends not during the week.