PLAYLIVE IS NOT A LICENSED CASINO IN SA AS THEY CLAIM TO BE

Katharine Smuts Could you please tell me if you got hold of anyone re Playlive Casino??

I played and on the 12 Nov won the Jackpot on Fortune Mouse on a bet of R500 ( pays 1000x ur bet when you hit 9 wilds) Upon requesting payout they declined saying that it's a "wagered jackpot" based on clause 3.13!!! I have to wager R25 000 000.00 ( Twenty Five Million Rand) or take an "offer" of 23.7% and opt out of the wager!!! What BS is that!!! I did NOT play a coupon, how dare they wager my winnings?

So I've been trying to report them. This is what I know thus far:

1. They are Not eCOGRA approved as they claim nor is Hubb88 2. They did not win anything at the London Global Gaming Awards 2020 as they claim, they are not even mentioned as a nominee 3. They are not approved by the GCB of Curacao (as far as my communication shows 4. Then one of their support agents said they are approved with MALTA Gaming Baord, I just received feedback from them, they are also not registered there...

I don't know what to do.

I played my winnings up to R1 127 404... I'll will get my money or shut them down!