No pay out

I played on a wager I did a 150 Rand deposit on a 100 percent redeem voucher I played until I was told the wager was complete I had won 19000 Rand which I requested a 19000 Rand withdrawal to my amazement itwas cancelled and I received only 1500 Rand I was told it was a wager and I will only get 10 percent of the wager ihave played a few times and withdraw upto 6000 Rand All of a sudden I can't asked 3 times and eventually was told not to enquire any further discussion closed. They are a bunch of ******* like I said to them lesson learnt no more playing on that site looks like they rob from all who play