1 reviews | Active since Jan 2021
I HAVE BEING PLAYING FOR A LONG TIME WITH PLAYLIVE THIS MORNING I HAD WON AND REQUESTED A WITHDRAWAL AND THEY HAD NOT PAID.
BELOW PLEASE FIND THE FULL CONVERSATION WITH THE AGENT:
PLAYLIVE CASINO *****S FROM CUSTOMERS PLAYLIVE ONLINE CASINO SHOULD NEVER BE TOUCHED
THEY TAKE MONEY WHICH WE WORK HARD FOR AND WHEN ITS TIME TO PAY US THEY MAKE EVERY EXCUSE IN THE BOOK NOT TO PAY.(ALL THEY WANT IS TO TAKE AND TAKE AND NOT PAY BACK)
BELOW YOU WILL FIND A FULL CHAT WITH THE AGENT WHO REALLY DOES NOT KNOW WHAT SHE IS DOING. “PLEASE DON’T WASTE YOUR MONEY HERE”
BLACK WRITING IS THE AGENT BLUE IS MYSELF Welcome to Playlive Vicki Botes
Vicki Botes Support Agent
Username:vickasen Vicki Botes 19:05 Hi vickasen - welcome to Playlive, how may I assist you today? vickasen 19:05 hi please can you advise when will my payment be done Vicki Botes 19:07 Good evening As per the notification that you would have received please note that as per the max cap on the WINNN free spins coupon, the max allowed cashout amount is R 1000. Any amount over and above this amount is not cashable and has been voided from the account. The amount credited to your account may be withdrawn vickasen 19:08 yes i know it shows in the transaction list Vicki Botes 19:09 and your account was credited, please refer to your transaction history vickasen 19:09 there was 2000 you guys have given me back 1000 the other 1000 shows aloocated Vicki Botes 19:10 The withdrawal has been cancelled and the max allowed amount was credited to your account. vickasen 19:11 so what happen to the other 1000 Vicki Botes 19:12 Any amount over and above this amount is not cashable and has been voided from the account. vickasen 19:12 y voided as we have put in money over and over and playlive as not given a proper message Vicki Botes 19:14 The coupon of which your winnings were derrived had a max cap of 10X the coupon value. vickasen 19:14 Playlive.docx
if my payment is not done i will show everyone how playlive robs customers social media this not right Vicki Botes 19:15 Your funds were allocated to you. vickasen 19:16 the funds was given 1000 back to play 1000 was laocated for [ament payment you guy just cant take 1000 for no reason and in you FAQ you do not have it stated just to prove that im posting all this on facebook i will send through correspondents Vicki Botes 19:17 Your withdrawal has been cancelled and as per the notification you would have received, the R 1000 was credited and you were advised that you may withdraw. Please also refer to the notification where you received the coupon code regarding the max cap. vickasen 19:18 no in the transaction list the 1000 is alocated it does not say say cancelled if the message was given why did i not cash out the 1000 youi do not show that the 1000 was cancelled Vicki Botes 19:20 Please see the image you sent me the cancellation and the allocation appear Please refer to your user inbox vickasen 19:20 please can you give me your head person email it shows 2000 cancelled then it shows 1000 alocated its common sense that when anyone would receive a message like that would see that the funds are allocated for payment Vicki Botes 19:22 I am sorry but the max allowed amount has been credited to you and you had the option to request this for a withdrawal. vickasen 19:23 sorry does not help for stupidity Vicki Botes 19:24 You were notified of this. please note that as per the max cap on the WINNN free spins coupon, the max allowed cashout amount is R 1000. Any amount over and above this amount is not cashable and has been voided from the account. The amount credited to your account may be withdrawn vickasen 19:24 playlive will lose thousands of customers as i host a media company we have 36 million people on my sites everyday and i will make sure each one know never to sign up that message has so many meanings 1. You were notified of this. please note that as per the max cap on the WINNN free spins coupon, the max allowed cashout amount is R 1000. Any amount over and above this amount is not cashable and has been voided from the account. The amount credited to your account may be withdrawn 1000 was credited it does not not say in the message that the witdrawal was canceled you statee that the 1000 was voided vickasen 19:27 which could mean it was put back in the account as that could not be cancelled which could mean it was put back in the account as that could not be withdrawn as there still shows that there ios 1000 still alocated for payment in the transaction list it does not state anywhere that 1000 there has no value Vicki Botes 19:29 yes voided and R 1000 allocated to your account which you may withdraw. vickasen 19:30 show me where does it state in the transaction listwhere it shows 1000 cancelled pls show me Playlive.docx that show al ocated its does not show cancelled or voided Vicki Botes 19:31 Your withdrawal of R 2000 was cancelled and R 1000 credited to your account. The R 1000 credited you could have withdrawn vickasen 19:32 yes it was but you did not explain that playlive is going to rob customers just so they dont lose money dont you think common sense where a company could show an explanation before robbing loyal customers but i want my pay out now i will prove that i will expose you and im posting this chat to show that all you doing is trying to cover up the wrong Vicki Botes 19:34 The WINNN coupon which you redeemed had a max cap of 10X the coupon value. This is the max allowed cashout amount. Any amount over and above this amount is not cashable and has been voided from the accout. vickasen 19:34 can i have the boss email pls stop sending nonsense Vicki Botes 19:34 I am trying to explain this to you vickasen 19:34 if that made sense then i wont have this chat no play live is styealing from customers Vicki Botes 19:35 the notification you received clearly explains this vickasen 19:35 it does not explain anything look at the transaction list 1000 alocated Vicki Botes 19:35 that is correct vickasen 19:35 what is that what does 1000 alocated how many ways can you take that statement please explain Vicki Botes 19:36 this was credited to your Playlive balance vickasen 19:36 i want the readers to view your response where does it state on the transaction list that 1000 alocated will not be paid common sense will prove that if something is cancelled it will have a strike through it here you have 1000 allocated which to a consumer ALLOCATED FOR PAYMENT and the 1000 that cant be take out was put back in the customers account Vicki Botes 19:40 as per your transaction history your withdrawal of R 2000 was cancelled and then you were allocated R 1000 vickasen 19:40 And why would any customer allow you to take 1000 for nothing yet everyweek we put our hard earned mponey you dont make sense pls can i get a managers contact details you really dont know how to explain this as you never expected your company to be caught red handed *****ing nfrom customers] so please can i get a managers contact Vicki Botes 19:42 The max withdrawal amount on the coupon which you had redeemed was R 1000 and any amount above this value was voided from the account. the amount credited to you may have been withdrawn. vickasen 19:43 please stop telling me the same thing that is not an explanation Vicki Botes 19:43 This is the max cap rule on the coupon you had redeemed and you were notified. vickasen 19:43 just to prover that im blogging this i will send a lik Vicki Botes 19:43 you are welcome to email *** for any complaints. vickasen 19:43 link playlive *****s and gets caught Vicki Botes 19:46 Is there anything else I may assist you with vickasen 19:47 this it the worst service ever disgusting Read thats your attiude
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