I won money now my balance is 0O they took my money some few months ago I won 9000 and when I make a withdrawal of it they took 2700 oney my balance is 00 and is not a first time some few months I won 9000 ana I make

My name is Joyce I play this game I deposit 10and I played to completed max wages and I did that I completed on Sunday late and it was 1000 and I did make a withdrawal of 1000 on Monday I get a massage of my withdrawal was detected I have to submit so documents and I did that and my fund was back.yestuday I decided to pay with that 1000 I won 1000 again so balance was 2000.i decided to withdraw 1000 and my balance was 1000 I left so now when I log in my balance is 00. I don't understand .some months ago I 9000 when I make withdrawal of it the took 2700 they say I my balance is voide how what kind of this game is this