No refund

No refunds at Playground Cresta. Bought selfie stick 01 October 2022 noticed charging port of stick totaly off-centre. Took selfie stick back within hour off bought it They ordered another one but unfortunately not same color. I refuse accept pink stink. Never heard of them until went to store 23Oct22 when I arrived they wanted to give me same stick I have returned. Sales person referred me to African guy, don't know if he is manager but he was very arrogant and said they don't do refunds and when I told him about consumer act, was more adamant they have their own policies of not refunding. Please people stay away!!